Review

Networks and social capital: a relational approach to primary healthcare reform

Catherine Scott^1,2 and Anne Hofmeyer³

¹Knowledge into Action Department, Calgary Health Region, 10101 Southport Road, Calgary, Alberta, T2W 3N2, Canada

²Department of Community Health Sciences, Faculty of Medicine, University of Calgary, 3330 Hospital Drive NW Calgary, T2N 4N1, Canada

³Faculty of Nursing, University of Alberta 3^rd Floor, Clinical Sciences Building, Edmonton, Alberta, T6G 2G3 Canada

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Health Research Policy and Systems 2007, 5:9doi:10.1186/1478-4505-5-9

Published:	25 September 2007

Abstract

Collaboration among health care providers and across systems is proposed as a strategy to improve health care delivery the world over. Over the past two decades, health care providers have been encouraged to work in partnership and build interdisciplinary teams. More recently, the notion of networks has entered this discourse but the lack of consensus and understanding about what is meant by adopting a network approach in health services limits its use. Also crucial to this discussion is the work of distinguishing the nature and extent of the impact of social relationships – generally referred to as social capital. In this paper, we review the rationale for collaboration in health care systems; provide an overview and synthesis of key concepts; dispel some common misconceptions of networks; and apply the theory to an example of primary healthcare network reform in Alberta (Canada). Our central thesis is that a relational approach to systems change, one based on a synthesis of network theory and social capital can provide the fodation for a multi-focal approach to primary healthcare reform. Action strategies are recommended to move from an awareness of 'networks' to fully translating knowledge from existing theory to guide planning and practice innovations. Decision-makers are encouraged to consider a multi-focal approach that effectively incorporates a network and social capital approach in planning and evaluating primary healthcare reform.